International car rental agencies generally have a wide range of rental rules that vary depending on the pick-up location. We will start with the more comprehensive car rental guidelines and then discuss how some policies may vary depending on the country you are visiting. Get ready for your next trip with the help of Auto Europe. Most Auto Europe car rental options with Alamo include unlimited mileage for the entire rental period at no extra cost. The details are made available to them when you pick up your vehicle and sign your rental agreement. One of the driving forces behind the success of each Enterprise Holdings brand, including Alamo, is its superior customer service and ability to continually exceed customer expectations. When creating and implementing the Enterprise Service Quality Index (ESQi), executives ensure that all customers are satisfied with every rental from a holding company. Each month, the company measures customer satisfaction at each local location by interviewing thousands of customers over the phone. Each sector gets a ranking based on the percentage of customers who say they were fully satisfied with their latest rental experience.
Alamo is considered a technological innovator and in 2005 created the industry`s first and only online registration system. The company offers affordable rental prices and a customer service experience that allows customers to choose their own vehicles based on the pre-booking and the vehicle category requested. Maintaining a fuel-efficient fleet and the constant search for new clean technologies are only part of the company`s ongoing investment in the environment. Since 2006, $35 million has been donated to the Donald Danforth Plant Science Center and its Enterprise Rent-A-Car Institute for Renewable Fuels. Much of the work done at these facilities focuses on the use of algae for the production of third-generation biofuels, which could one day be used to power vehicles. Enterprise Holdings is working with the U.S. Forest Service and the Arbor Day Foundation to create the 50 million Tress pledge, funded by a $50 million commitment from Enterprise Holdings. One of the advantages of booking via Auto Europe is our cancellation policy with Alamo.